Arborwear provides the Tree Care, Vegetation Management and Landscape Industry with solutions to enhance safety, increase employee retention and boost profitability through the design, manufacture and distribution of apparel, personal protective equipment, footwear, and equipment used on the job. Arborwear prides itself on honesty and hard work.

We are known for our quality, service, and our family-like company culture. We are passionate about all three! If you are a dedicated, low-ego, high-passion team member, who is ready for a challenging role with plenty of room for growth and opportunity, you could be a great fit.

If you align with our Vision + Mission + Values and work well with a team, we’d love to have you join ours.

To apply for these FULL TIME positions, submit a cover letter and resume to hr@arborwear.com with the subject line stating which position you are applying for.

Part-Time Sales Associate 

Love helping people and enjoy being around great products? Come join our team!

 Position: Part-Time Sales Associate
 Location: Arborwear – Chagrin Falls Ohio

 What you’ll be doing:

• Helping customers find what they love
• Working at the register (don’t worry, we’ll train you!)
• Keeping the store looking fresh & organized
• Being part of a fun, supportive team

What we’re looking for:

• Friendly, outgoing, and reliable
• Team player with a positive attitude
• Flexible schedule (weekends/evenings)
• Retail experience is a plus but not required!

 Perks:

• Employee discount (yes, shopping perks!)
• Flexible hours
• Great team vibes

 Apply in person at 16490 Chillicothe or request an application at HR@arborwear.com

Inside Sales Customer Care Representative

About the Role:
We’re looking for a motivated and customer-focused Inside Sales Customer Care Representative to join our team. In this role, you’ll be the first point of contact for customers — answering inquiries, processing orders, resolving issues, and identifying opportunities to grow accounts. If you enjoy building relationships, solving problems, and driving sales while delivering excellent service, we’d love to meet you.

What You’ll Do:

• Respond to customer inquiries via phone and email.

• Process orders, returns, and service requests accurately.

• Provide product knowledge, pricing, and availability information.

• Identify opportunities to upsell and support account growth.

• Collaborate with Sales and Operations teams to ensure customer satisfaction.

What We’re Looking For:

• 1–3 years of experience in inside sales, customer service, or a related role.

• Strong communication, problem-solving, and organizational skills.

• Experience with CRM systems and Microsoft Office preferred.

• Positive, team-oriented, and goal-driven mindset.

What We Offer:

• Competitive salary plus performance incentives.

• Comprehensive benefits package.

• Opportunities for career growth and development.

• Supportive, collaborative team environment.

Apply Now at HR@arborwear.com to join a Team that values both its people and its customers.

Retail Store Lead – Full Time

Job Summary: As the Retail Store Lead, you will play a key role in supporting the day-to-day operations of our retail store. You will work closely with the Store Manager to ensure smooth and efficient store functioning, excellent customer service, and achieve sales targets. This role requires strong leadership skills, a customer-centric mindset, and the ability to motivate and guide a team of retail associates.

Key Responsibilities

Team Leadership:

• Supervise and motivate retail teams to achieve sales goals and maintain high levels of customer service.
• Assist in recruiting, training, and developing a high-performing and customer-focused team.

Operational Excellence:

• Oversee daily store operations, including opening and closing procedures, inventory management and merchandising.
• Implement and enforce company policies and procedures to ensure a safe and organized work environment.

Customer Service:

• Foster a customer-centric culture by providing excellent service and addressing customer inquiries and concerns.
• Ensure that all staff members are trained to deliver exceptional customer experiences.

Sales and Financial Performance:

• Collaborate with the Store Manager to develop and implement strategies to achieve sales targets and maximize profitability.
• Monitor key performance indicators (KPIs) and take proactive steps to address any deviation.

Visual Merchandising:

• Assist in creating visually appealing displays to attract customers and promote merchandise.
• Ensure that the store layout aligns with company guidelines and seasonal promotions.

Buying:

• Assist Store Manager and retail team in evaluating store brands and creating assortments.

Qualifications

• Minimum of 3 years of retail experience, preferably in a supervisory role.
• Strong leadership and communication skills with the ability to motivate and coach a diverse team.
• Excellent organizational and multitasking abilities.
• Proven track record of achieving and exceeding sales targets.
• Knowledge of retail operations, inventory management, and customer service best practices.
• Must be available to work all retail store shifts: days, evenings, weekends, holidays, and special events.

Submit your resume and cover letter detailing your relevant experience and why you believe you are the ideal candidate for Arborwear Retail Store Lead!  Resume and cover letter can be sent to HR@arborwear.com